Privacy Policy

We collect the following categories of information:

We use this information to:

Cognalinx's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. That policy is available at https://developers.google.com/terms/api-services-user-data-policy.

We request access to your Google Calendar (the calendar.events scope) solely to: (a) read your events so we can show upcoming meetings and prefill call context inside the app; and (b) where you enable it, create or update events to log your Cognalinx calls.

We do not use Google user data for advertising. We do not sell it, and we do not transfer it to others except: (i) as necessary to provide or improve user-facing features that are prominent in the application; (ii) for security purposes, such as investigating abuse; (iii) to comply with applicable law; or (iv) as part of a merger or acquisition, with continued protection under this Policy. We do not use Google user data to train generalized or foundation AI models. Humans do not read your Google data except with your consent, for the limited purposes above, or where the data has been aggregated or anonymized.

We store your Google Calendar data in our own database and use it only for the purposes described above. If you start a Cognalinx call from a calendar event, details you choose to use (such as a prospect’s name or company) may become part of that call’s context. When you disconnect Google Calendar or revoke access, we delete the calendar events we cached and the Google credentials we stored for you, except where limited records must be retained to comply with law.

You can revoke Cognalinx’s access at any time from your Google Account permissions at https://myaccount.google.com/permissions, or by disconnecting the calendar in the app’s Settings.

We do not sell your personal information. We share information with service providers who process it on our behalf, under contract, only to deliver the Service. These include:

We may also disclose information to comply with law or valid legal process, to enforce our agreements, to protect the rights, property, or safety of Cognalinx, our users, or others, or in connection with a business sale or merger (with notice).

We retain personal information for as long as your account is active or as needed to provide the Service, and for limited periods afterward where required by law. You can delete sessions or request deletion of your account, and disconnecting Google Calendar deletes the calendar data we cached.

We use industry-standard measures, including encryption in transit and at rest and access controls, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We and our service providers may process your information in countries other than your own, including the United States. Where required, we rely on appropriate safeguards for these transfers.

You are responsible for complying with all laws that apply to recording conversations, including obtaining any consent required from the other participants on your calls. Please review our Terms of Service for more detail.

The Service is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.

We may update this Policy from time to time. We will post the updated version with a revised "Last updated" date and, for material changes, provide additional notice.

Questions about this Policy or your data? Contact Cognalinx at support@cognalinx.com.